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4:05
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What is Customer Satisfaction? | Definition and How to Measure Customer Satisfaction
Register to Moment for Free: https://bit.ly/38xySm1 Customer Service Standards Guide: http://bit.ly/3rRmuoR Customer Satisfaction is a metric that refers to the degree to which the customer expectations have been met. We are Moment, and today we'll explain what is Customer Satisfaction, why it's important, how to measure it, and how to increase ...
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