You've finally done it. You have finally joined the 21st century and bought a streaming device. Now you can binge and catch up on all the great TV content you've heard about. You take it out of the ...

Tech support scammers are modern-day con artists, preying on our deepest technological fears and vulnerabilities. Tammy of Flagler Beach, Florida, recently reached out to us with a concerning email: ...

Whether you need to give or receive technical help, here's how to make the most of the Quick Assist tool in Windows 10 and 11. I’m the de facto tech support person for my family and relatives. That ...

Data released this year shows US households have an average of 17 devices that connect to the internet. That’s 17 devices to potentially have to troubleshoot at any given time. And when you are ...

Scamwatchers and the FBI are on the trail of two types of scammers who are trying to trick American consumers. One angle is a GeekSquad “subscription” scam; the other is a “tech support” scam that ...

Tech support scams cost victims billions each year and often target the most vulnerable users. Scammers use fear and urgency to trick people into giving access to their devices or financial ...

Two former executives of a call-tracking and analytics company pleaded guilty to concealing a years-long tech support fraud scheme that victimized individuals worldwide. 4 in 5 ClickFix attacks are ...

If you're looking for reasons to buy your electronics from Costco, receiving a favorable deal is a primary motivating factor. Costco's generous 90-day return policy for many different types of ...

This question came in from Jeff M., who wants my tech advice on a delicate family situation. Here's what he has to say: Hi Kurt. I wanted to reach out to you for some advice. My wife is in the early ...

Recognizing and addressing tech shame is critical for businesses and employees to prevent embarrassment in the workplace. Generation Z was raised on technology, but not all technology is the same.

For several years, tech professionals have faced increasing stress as the scope and volume of their work has increased, with tasks ranging from building and maintaining in-house and customer-facing ...