If your lending process was rated by your borrowers the way they would rate a restaurant, how high would your rating be? A five, the top number? A two, perhaps? Or maybe they wouldn’t even want to ...

Researchers have developed a new method that allows users to redesign process workflows by simply chatting with an AI. Dubbed "Conversational Process Model Redesign" (CPD), the technique combines ...

By one definition, the check sheet probably does constitute a process. It just isn’t the most useful definition. * Overall, I agree with you – everyone would be better off starting with a redesign of ...

Too often, thoughtless systems and processes sap our doctors and hurt our patients. But the cures can be worse than the diseases. Crowdsourced Healthcare: What Britain’s Doctors Ordered? "Design ...