John Ridley is stuck between the old world of circuit-switched telephony and the new world of voice over IP. How soon the Coca-Cola network executive can move forward depends largely on which IP ...

We didn’t just take a sip. We took a good long drink of SIP technology in this round of iLabs testing. We gathered more than 50 devices from five SIP server vendors and 13 SIP endpoint vendors to ...

On either side of that somewhat soft SIP trunk demarc, security continues to be important, and it's still a matter of contention on who's willing to pay for what services. In case you don't know him, ...

Avaya has launched phones and software that it claims will make it easier to intelligently route calls in businesses and call centres. On Monday, the communications firm announced the release of ...