Confusing mobile apps and unclear instructions can be frustrating for anyone. But imagine if these everyday annoyances weren't just inconvenient but held the potential to be dangerous. That's where ...

In my 13 years in the online marketing space, I've observed a fascinating paradox. As technology, particularly AI and automation, has advanced, there seems to be a growing desire for human contact and ...

How will AI empower humans? Dr. Haiyi Zhu explores this topic and more in this second article in a series on AI visionaries. The impact of AI on customer experience is expected to be significant in ...

The Apollo 13 crew after returning to Earth. Credit: NASA Throughout history, humans have utilized their incredible intelligence to adapt and flourish in various environments. From traversing oceans ...