PORT-OF-SPAIN, Trinidad – Visitors to Tobago can now look forward to an enhanced experience from their transport providers following a two-day customer service excellence workshop hosted by the Touris ...

PICATINNY ARSENAL, N.J. - As a service provider organization, U.S. Army Garrison Picatinny Arsenal employees are committed to providing programs and services delivered with a sense of individual pride ...

The Grenada Tourism Authority (GTA) is pleased to report that the newly launched Pure Grenada Excellence Champion (PGEC) Customer Service training sessions on the sister isle of Carriacou were a ...

It makes a powerful difference in your customer service success and operational excellence to train everyone in your company to have a “default of yes, to do their part toward creating a company where ...

Let me share a secret. (It’s a sort of non-secret secret.) The single most important internal customer service training “technique” isn’t a technique, a best practice, a trick at all. It’s something ...

Professional certifications are pivotal for customer service and contact center professionals aiming to enhance their expertise, credibility and career prospects. From frontline customer service ...

LOS ANGELES, March 2, 2020 — VXI Global Solutions, a leader in business process outsourcing, today announced it has won 6 Stevie® awards for Sales and Customer Service, including 4 Gold, 1 Silver and ...

Opinions expressed by Entrepreneur contributors are their own. Your customers’ expectations are increasing. Experts say this is one of the top challenges companies will face in 2023. And in today’s ...

The degree of assistance and courtesy granted those who patronize a business Excellent customer service is more than what you say or do for your customers. It also means giving customers a chance to ...

Human resources departments in some companies have developed an unfortunate reputation as unfriendly, unhelpful or condescending toward employees or applicants in need of assistance. To overcome this ...