In today’s world of customer service, the use of digital messaging channels is steadily rising, so it’s easy to overlook how central voice and telephony are for connecting brands to their customers.

How to Test a Call Center Integration Before Buying Seats Your email has been sent If every call center integration was as easy as advertised, we wouldn’t have written this guide. Learn six ways to ...

Whether or not they're actually urgent or not is up to the caller, but they now have an option to break through your DND settings.

Click to share on X (Opens in new window) X Click to share on Facebook (Opens in new window) Facebook In a major update, Raven Software has announced it will begin testing Call of Duty: Warzone with ...

Which iPhone 5 has the best voice quality: Sprint, Verizon, or AT&T? We tried all three out in New York City near CNET's offices for a side-by-side verdict. I started with CNET reviewing laptops in ...

Call of Duty: Online is a free-to-play version of the popular competitive shooter designed specifically for the Chinese market, where the franchise's traditional $60 plus map packs business model ...

You have /5 articles left. Sign up for a free account or log in. Colleges and universities should be more flexible about the use of test scores and perhaps consider a ...