Inc

8×8 Adds Call Queuing to Packet8

8×8 (NASDAQ:EGHT) has upgraded its Packet8 Virtual Office small-business phone service with the addition of a call queuing functionality. The Packet8 Virtual Office Call Queuing feature allows ...
Business Wire

Ooma Launches New Ooma Office Pro Plus Business Communications Service That Offers Simple Call Center, CRM Integration and More For Businesses of All Sizes

SUNNYVALE, Calif.--(BUSINESS WIRE)--Ooma, Inc., a smart communications platform for businesses and consumers, today announced Ooma Office Pro Plus, a new plan for the Ooma Office business ...
Smart Business Magazine

How to manage your incoming calls through VoIP call center services

As an added benefit, there’s no need to spend money to train IT administrators on the nuances of the system. “The training for a VoIP system is very similar to the training you receive when you get a ...
For Construction Pros

Zello Launches Dispatch Hub for Safer Driver-Dispatch Communications

Zello, a push-to-talk voice messaging service for job sites, has announced the launch of Dispatch Hub, a new solution that modernizes dispatcher-driver communications with push-to-talk technology, ...
TechRepublic

When Customers Adore Queue Callbacks (+3 Times They Don’t)

When Customers Adore Queue Callbacks (+3 Times They Don’t) Your email has been sent Your customers and agents will thank you for adding queue callback. Here’s why these virtual holds are a win-win for ...